FAQ | HighViz Training — Scotland & Great Britain

Question 1

Who do you work with?

Accepted Answer

HighViz Training works primarily with organisations that commission or refer participants — including local authorities, employability providers, charities, justice services, housing organisations, schools, construction employers and recruitment partners. Individuals may also contact us directly in appropriate circumstances.

Question 2

Do participants need previous construction experience?

Accepted Answer

No. Our programmes are designed for people at the start of their construction journey. No prior construction experience or qualifications are required.

Question 3

What does the programme pathway include?

Accepted Answer

Participants progress through a structured pathway — construction employability training, REHIS-approved Health & Safety qualification, CITB test preparation, CSCS card application, and continued support towards construction employment. Qualifications and the CSCS card are important milestones on the way to employment, not the end goal.

Question 4

How long does the pathway take?

Accepted Answer

The REHIS-approved training typically takes one to two days. The full CSCS pathway — including CITB test booking and card application — takes a little longer. HighViz Training manages the entire process on behalf of the referring organisation.

Question 5

Is delivery available online?

Accepted Answer

Yes. We offer live online delivery via Microsoft Teams alongside face-to-face options. Delivery can be arranged around the needs of the commissioning organisation.

Question 6

Can training be delivered at our premises?

Accepted Answer

Yes. We can deliver programmes at your premises or an agreed venue across Scotland. Contact us to discuss your requirements.

Question 7

Does HighViz Training provide CSCS training without a job opportunity?

Accepted Answer

HighViz Training does not provide speculative CSCS qualifications to unemployed individuals. The Managed CSCS Pathway is for suitable participants referred by an organisation in connection with a confirmed vacancy or clearly identified construction opportunity.

Question 8

Can individuals enrol and pay directly?

Accepted Answer

No. HighViz Training currently delivers commissioned and funded provision for organisations and does not accept direct learner enrolments or payments.

Question 9

What is the difference between Level 2 and Level 3?

Accepted Answer

At Level 2, the employability partner or commissioning organisation has already identified the vacancies and suitable participants. HighViz Training delivers the relevant training, qualification management and agreed practical preparation. Level 3 is a more intensive employer-led intervention in which employer engagement, candidate preparation, barrier removal and progression support can form part of the commissioned programme.

Question 10

What is the Managed CSCS Pathway?

Accepted Answer

The Managed CSCS Pathway is HighViz Training's established construction-specific pathway within Level 2: ENABLE. It manages the relevant health and safety qualification, CITB test preparation and booking, CSCS application, participant communication and agreed progression reporting for eligible vacancy-linked participants.

Question 11

What is a CSCS card?

Accepted Answer

The Construction Skills Certification Scheme (CSCS) card demonstrates that an individual has the knowledge and understanding required to work safely on construction sites. Construction employers and principal contractors commonly require workers to hold appropriate site credentials — making the CSCS Labourer Card an important practical milestone for anyone moving towards construction employment.

Question 12

Which CSCS card does the pathway lead to?

Accepted Answer

The HighViz Training pathway supports participants in obtaining the CSCS Labourer Card — the entry-level card for the construction industry and an important step towards site-based employment.

Question 13

What is the CITB test?

Accepted Answer

The CITB Health, Safety and Environment Test is an online assessment that must be passed before applying for a CSCS card. HighViz Training prepares participants thoroughly, books the test at a local test centre and pays the test fee on behalf of the referring organisation.

Question 14

Who pays the CSCS card and CITB test fees?

Accepted Answer

HighViz Training pays the applicable CITB test fee and the applicable CSCS card application fee directly. These costs are covered through the commissioning or referring organisation's funding. Participants pay nothing at any stage.

Question 15

Can organisations refer participants?

Accepted Answer

Yes. HighViz Training accepts referrals from local authorities, employability providers, charities, justice services, housing organisations, schools, construction employers, recruitment partners and other organisations supporting people towards employment. Contact us to discuss a referral arrangement.

Question 16

How does the referral process work?

Accepted Answer

Once a partnership is in place, your team refers individuals directly to us. We handle onboarding, assessment and programme enrolment, keeping you informed of progress throughout.

Question 17

Do you provide outcome reporting?

Accepted Answer

Yes. We provide clear, regular reporting on participant progress and employment outcomes to support your monitoring and evaluation requirements.

Question 18

Can you help us meet community benefit obligations?

Accepted Answer

Absolutely. We work with housing associations and local authorities to help them meet community benefit clauses and social value commitments through construction employment outcomes.

Question 19

Is there a cost to partner organisations?

Accepted Answer

Partnership arrangements vary depending on the programme and funding context. Contact us to discuss the options available to your organisation.

Question 20

Do you help people find employment?

Accepted Answer

Yes. Supporting people towards construction employment is central to everything we do. We provide employability support, employer introductions and job readiness coaching, and we work with employers and recruitment partners to connect participants with real opportunities. While we cannot guarantee employment, we actively support every participant along the pathway towards it.

Question 21

Can employers work directly with HighViz Training?

Accepted Answer

Absolutely. We support recruitment, workforce development and community benefit initiatives. Contact us to discuss how we can help you access trained, work-ready candidates.

Question 22

What construction roles can participants progress into?

Accepted Answer

The CSCS Labourer Card opens the door to a wide range of entry-level construction roles, including general labouring, groundworks, civils, demolition and more. With experience, participants can progress into skilled trades and supervisory roles.

Question 23

Do you offer ongoing support after training?

Accepted Answer

Yes. We stay engaged with participants beyond training, providing employability support and helping them transition into sustainable employment.

Question 24

Does HighViz Training charge hospitality employers a recruitment fee?

Accepted Answer

No. HighViz Training does not charge the employer a recruitment or introduction fee. We work with employability partners and publicly funded organisations to explore whether suitable candidates can be identified, prepared and upskilled around genuine vacancies. Any training activity remains subject to suitable arrangements being agreed.

Question 25

Can you support hotels that provide staff accommodation?

Accepted Answer

Yes. Where suitable staff accommodation is available, opportunities may be promoted to interested jobseekers from outside the immediate area who are willing to relocate for seasonal or permanent employment. We will need clear information about the accommodation, cost, capacity, working arrangements and location.

Question 26

Can you help recruit people from elsewhere in Scotland?

Accepted Answer

Our first approach is to explore suitable local candidates with relevant employability partners. Where accommodation is available, we can also explore interest from suitable jobseekers elsewhere in Scotland who are willing to relocate.

Question 27

What hospitality roles can HighViz Training support?

Accepted Answer

We can explore suitable entry-level opportunities including housekeeping, kitchen porter, catering assistant, waiting staff, bar staff, reception, guest services, hotel porter, maintenance, grounds and other seasonal hospitality roles.

Question 28

Can HighViz Training organise an employer information or recruitment event?

Accepted Answer

Where appropriate, we can organise an employer focused information and recruitment event for interested jobseekers. This can present the employer, location, accommodation, working arrangements, duties, salary, benefits and available positions before candidates express an interest.

Question 29

Is training funding guaranteed?

Accepted Answer

No. HighViz Training can explore appropriate arrangements with employability partners, commissioners and publicly funded organisations, but funding cannot be guaranteed.

Question 30

Who makes the recruitment decision?

Accepted Answer

The employer retains complete control over applications, interviews, selection and recruitment decisions. HighViz Training does not guarantee candidates, interviews or employment outcomes.

Frequently asked questions

About our programmes

The CSCS pathway

For organisations

Employment and careers

Hospitality Employers

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