Legal

Privacy Policy

Effective date: September 2026  ·  Last updated: September 2026  ·  Data controller: HighViz Training Ltd (SC849627)

HighViz Training is committed to protecting your privacy. This policy explains what personal information we collect when you use our website, why we collect it, how we store it and what your rights are under UK data protection law (UK GDPR and the Data Protection Act 2018).

1. Who we are

HighViz Training Ltd is the data controller for personal information collected through this website.

Data controller: HighViz Training Ltd

Registered office: 39 Axle Drive, Glasgow, G32 6AZ

Company number: SC849627 (registered in Scotland)

Email: [email protected]

Telephone: 0141 530 1617

If you have any questions about how we handle your personal data, please contact us using the details above.

2. What personal information we collect

We collect personal information through the following forms on this website:

Contact and enquiry form — we collect your name, email address, organisation name, the type of enquiry and the content of your message. A telephone number field is available but optional.

Hospitality Employer Interest form — we collect employer or organisation contact details, telephone number, vacancy titles and numbers, location, expected start date, pay and working arrangements, contract type and duration, staff accommodation details, meals, uniform and employee benefits, recruitment and qualification requirements, and any additional information you choose to provide.

Recruitment Needs form — we collect your name, email address, organisation name, industry or sector, roles and number of workers, location, expected start date, contract type, vacancy closing date, number of interviews or opportunities available, qualifications and role requirements, experience requirements, driving or transport requirements, hours and shifts, pay rate, contract duration, accommodation details, and any additional information you choose to provide.

Associate Trainer Network expression-of-interest form — we collect your name, email address, town or city, areas of Great Britain you cover, subjects and qualifications you deliver, awarding-body approvals or registrations, preferred delivery methods, willingness to travel, and any additional information you include.

We do not ask users to provide special-category personal data through our website forms. Please do not include health information or other sensitive personal information unless it is necessary and has been specifically requested.

3. Why we collect it and our lawful basis

Contact and enquiry submissions: we process your information to respond to your enquiry and provide information about our training and employability services. Our lawful basis is legitimate interests (Article 6(1)(f) UK GDPR) — specifically, our legitimate interest in responding to enquiries from individuals and organisations who contact us.

Recruitment requirements submissions: we process your information to understand your workforce requirements and discuss whether HighViz Training can support them. Our lawful basis is legitimate interests.

Associate Trainer Network expressions of interest: we process your information to assess your suitability for potential self-employed delivery opportunities and to contact you if a suitable opportunity arises. Our lawful basis is consent (Article 6(1)(a) UK GDPR). You may withdraw consent at any time by contacting us at [email protected].

Expressing interest in the Associate Trainer Network does not guarantee work or create an employment relationship.

4. How we store your information

Form submissions are received and stored securely through our website inbox system. Access is restricted to authorised personnel only.

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

We use third-party technology providers to operate our website and receive form submissions. Where those providers process personal data on our behalf, we seek to ensure that appropriate data protection arrangements are in place. If you have questions about specific providers or data locations, please contact us.

5. How long we keep your information

Contact and enquiry data: retained for up to 24 months from the date of submission, unless you ask us to delete it sooner or we have an ongoing relationship that requires us to keep it longer.

Recruitment requirements data: retained for up to 24 months from the date of submission.

Associate Trainer Network data: retained for up to 36 months from the date of submission, or until you withdraw consent or ask us to delete it.

After the relevant retention period, your data is securely deleted.

6. Who we share your information with

We do not sell, rent or trade your personal data.

We may share your information with:

• Our technology service providers (including our website hosting and inbox platform) who process data on our behalf under appropriate data processing agreements

• Relevant partner organisations (such as employability providers or employers) where you have specifically asked us to make an introduction on your behalf

We will not share your data with third parties for marketing purposes without your explicit consent.

7. Your rights

Under UK data protection law, you have the following rights:

• Right of access — you can request a copy of the personal data we hold about you

• Right to rectification — you can ask us to correct inaccurate or incomplete data

• Right to erasure — you can ask us to delete your personal data in certain circumstances

• Right to restrict processing — you can ask us to limit how we use your data

• Right to data portability — you can ask us to provide your data in a portable format

• Right to object — you can object to processing based on legitimate interests

• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within one calendar month.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies and analytics

Our website uses cookies to ensure it functions correctly and to understand how visitors use it.

• Strictly necessary cookies — required for the website to operate. These cannot be disabled.

• Analytics cookies — we use Google Analytics 4 (GA4) to understand how visitors use our site. Analytics cookies are only set with your consent.

When you first visit our website, you will be asked to accept or decline non-essential cookies. You can change your preferences at any time using the cookie settings link in the footer.

For more information about cookies and how to manage them, visit allaboutcookies.org.

9. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

This policy was last updated: September 2026.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

HighViz Training Ltd

Email: [email protected]

Telephone: 0141 530 1617